In March 2020, when it became clear that drastic action was needed at the government level to contain the spread of COVID-19, City of Corona sent their employees home to work in compliance with California’s safer-at-home mandate. PANDEMIC SPURS QUICK ACTION AND IGEL AND CITRIX DELIVER We didn’t have to worry about drivers or redirection, and it all connected to Azure through the Microsoft WVD services.” “The platform was simple to set up and within minutes we had their print servers up and running. “At Microsoft Ignite, we were able to meet with the ThinPrint team and they showed us how with IGEL and Microsoft Windows Virtual Desktop, we could remove the barriers of remote printing with their hosted printing solution,” said McMasters. Printing had been challenging from a remote perspective. With IGEL UD Pocket, users plug in the device, access their Citrix Workspace, and when they are done, simply unplug and the device returns to its previous state without retaining any of the user’s data or applications.”Īlong with an improved end user computing experience, Edgeworth and McMasters were also focused on developing a better Windows experience in the cloud. Finally, the security of the solution was a huge selling point.”Įdgeworth added, “No longer were we wiping devices when employees left or moved on to different responsibilities. Next, the desktops were easy to set up and deploy. ![]() First of all, with IGEL OS we were able to repurpose existing hardware, which helped save costs. “To support scalability and reduce the strain on our IT staff and helpdesk, we were moving toward a thin client solution,” said Edgeworth. ![]() They also wanted to improve the ease of managing their endpoints. The combination of Citrix and Microsoft Windows Virtual Desktop (WVD) helped them to achieve that. In migrating to the cloud, it was very important to McMasters and Edgeworth that they provide users with the Windows experience they were familiar with. In the end, we were able to make the case that it was both an economic and strategic decision, one which really paid off when the COVID-19 pandemic hit.”Ī FAMILIAR, YET IMPROVED WINDOWS EXPERIENCE “We had to do a lot of due diligence in demonstrating how it would improve resource allocation, save costs and reduce power consumption. ![]() “We had to go to the city council and ask for the money to invest in cloud workspaces,” said Edgeworth. ![]() It was a bit of a hard-sell at first for McMasters and Edgeworth. “After looking at a number of cloud desktop infrastructure solutions, we landed on what is now Citrix Virtual Apps and Desktops.” “We were limited at first as we had to operate in the government cloud leveraging Azure – today there are more options,” added McMasters. It really didn’t work all that well, and we started thinking about what we could accomplish with a move to the cloud and the adoption of cloud workspaces.”īoth McMasters and Edgeworth came to City of Corona from the private sector, where generally cloud is used much more freely than it is in the public sector. “We had to open an emergency operations center remotely, and work things over the phone from a distance until we could get back to the city. “We were both away at a conference when a fire broke out in the city,” said McMasters. In 2018, Chris McMasters, CIO, and Kyle Edgeworth, Deputy CIO for City of Corona, CA, began looking for a better way to support business continuity for the city’s desktop computing infrastructure.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |